The Data Point

Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
Only 22% of Companies Tap Recovery Tools for Failed Cross-Border Payments
March 26, 2024  |  Cross-border Payments

Many eCommerce merchants in the United States want to expand their businesses through cross-border sales, but cross-border transactions are not without pain points. As PYMNTS...

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Gen Z Card Users Are Dissatisfied With Rewards Programs
Gen Z Card Users Are Dissatisfied With Rewards Programs
March 25, 2024  |  Loyalty & Rewards

Generation Z consumers, those often digitally savvy 18- to 25-year-olds, have emerged as an important target market for financial institutions (FIs) seeking to expand their...

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40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile
40% of Global Consumers Now Fit the Click-and-Mortar™ Shopper Profile
March 22, 2024  |  Retail

The days of consumers mentally segregating in-store shopping from its online counterpart are over.  Nowadays, as PYMNTS Intelligence’s “2024 Global Digital Shopping Index: The Rise...

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97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
March 21, 2024  |  Retail

Because many consumers may still be smarting from last month’s 3.2% bump in inflation, they appear to be reluctant to shop for retail items. What can merchants do...

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Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
March 20, 2024  |  Loyalty & Rewards

Media and telecom organizations are working with payment facilitators (PayFacs), independent software vendors (ISVs) or marketplaces to make embedded finance part of their business models....

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60% of US Shoppers Used Split-Payment Options in the Past Year
60% of US Shoppers Used Split-Payment Options in the Past Year
March 19, 2024  |  Buy Now Pay Later

Split-payment or installment plans such as buy now, pay later (BNPL) enable consumers to spread the costs of purchases over multiple installments. Consumers appear to...

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Inflation Puts Consumers on Alert for Discounts
Inflation Puts Consumers on Alert for Discounts
March 18, 2024  |  Consumer Insights

Consumers closed 2023 by increasing their spending — nearly 7% more over what they spent the previous year, according to PYMNTS intelligence data — indicating...

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Inflation Concerns Sideline Small Business Borrowing
Inflation Concerns Sideline Small Business Borrowing
March 15, 2024  |  SMBs

With the news that inflation climbed upward last month, many small- to medium-sized businesses (SMBs) may find themselves walking a tightrope with even fewer safety nets...

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Consumers Spend More at Restaurants When Using Digital Wallets
Consumers Spend More at Restaurants When Using Digital Wallets
March 14, 2024  |  Digital Payments

Digital wallets — such as Apple Pay and Google Pay, which use near-field communication tags, and Amazon Pay and PayPal, which use QR codes —...

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