shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
New Data: Card-Linked Offers Improve Relevance and Value
New Data: Card-Linked Offers Improve Relevance and Value
May 29, 2024  |  Loyalty & Rewards

Consumers who use card-linked shopping offers, which provide special savings or rewards attached to a merchant or product, return for more — most do. But...

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Memorial Day Kicks Off Summer of the US Consumer
Memorial Day Kicks Off Summer of the US Consumer
May 27, 2024  |  Economy

In 1967, it was the Summer of Love. In 2020, it was the summer of COVID-19. When summer 2024 goes in the books — from...

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Unlocking ‘Self-Driving Money’ With Smarter Card Reward Management
Unlocking ‘Self-Driving Money’ With Smarter Card Reward Management
May 21, 2024  |  Credit Cards

Most credit cards — more than 80% — offer rewards to their users. But making the most of those rewards can be a challenge, particularly...

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Mall of America Leads Push to Unique On-Site Experiences
Mall of America Leads Push to Unique On-Site Experiences
May 20, 2024  |  Retail

As shoppers turn to eCommerce channels for convenience, many are still willing to go to brick-and-mortar malls for unique, site-specific experiences. Seizing on this demand, Mall...

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What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

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Digital Stagnation Pressures UAE Merchant Growth
Digital Stagnation Pressures UAE Merchant Growth
May 13, 2024  |  VISA

In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust...

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Visa: Embedded Lending Creates ‘Halo Effect’ for Repeat Transactions
Visa: Embedded Lending Creates ‘Halo Effect’ for Repeat Transactions
May 08, 2024  |  Consumer Finance

You’ve heard of embedded finance. Get ready for embedded lending. It’s a relatively new term to describe an important trend in consumer financial behavior, and...

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Online Marketplaces Deploy AI to Provide Personal Shopper Experience
Online Marketplaces Deploy AI to Provide Personal Shopper Experience
May 03, 2024  |  Retail

Online marketplaces are reportedly deploying artificial intelligence (AI) to deliver a personal shopper-like experience to their visitors. EBay, Etsy and ThredUp are among the online marketplaces now leveraging AI technology...

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Consumers Dissatisfied by Small Merchants’ Digital Presences
Consumers Dissatisfied by Small Merchants’ Digital Presences
April 25, 2024  |  SMBs

As consumers have grown to expect seamless digital convenience, many are finding that smaller merchants fall short of their expectations, PYMNTS Intelligence reveals. By the...

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