What’s Next in Automation

Mid-Sized Firms Lag Enterprise Peers in Automating Payments and Receivables Mid-sized firms with $3M and $15M in revenues agree that automation improves efficiency and vendor satisfaction, but most have only partially automated processes, according to a new PYMNTS Intelligence study of 412 such firms, “Accounts Payable and Receivable Trends: What’s Next in Automation,” a collaboration with American Express.
Inside the December Playbook
  • 5%: Portion of mid-sized firms that have completely automated their AP or AR processes
  • 2%: Share of mid-sized firms that have no intent to automate AP processes
  • 91%: Portion of mid-sized firms that have fully automated AR systems that report increased savings, cash flow and growth

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    American Express Accounts Payable and Receivable Trends Report Series

    The Journey to Automation
    Accounts Payable and Receivable Trends and the Path to Profitability