refunds

Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
Reimbursement Backlash Forces Hemsley Out at UK’s Payment Systems Regulator
June 02, 2024  |  Regulation

The managing director of Great Britain’s Payments Systems Regulator (PSR) is reportedly stepping down. As Bloomberg News noted in a report Saturday (June 1), Chris...

READ MORE >
Chime Financial and CFPB Reach Settlement on Delayed Balance Refunds
Chime Financial and CFPB Reach Settlement on Delayed Balance Refunds
May 07, 2024  |  CFPB

Chime Financial will pay at least $1.3 million in redress to consumers and $3.25 million in penalties as part of a settlement with the Consumer Financial Protection...

READ MORE >
DOT: Airlines Must Automatically Refund Canceled Flights
DOT: Airlines Must Automatically Refund Canceled Flights
April 24, 2024  |  Travel Payments

Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers...

READ MORE >
Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

READ MORE >
70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
February 05, 2024  |  Disbursements

For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain...

READ MORE >
Visa Wants to Eliminate Friendly Fraud Without Alienating Honest Consumers 
Visa Wants to Eliminate Friendly Fraud Without Alienating Honest Consumers 
January 09, 2024  |  Fraud Prevention

Friendly fraud is a bit of a misnomer; first-party card misuse would be more accurate. That’s because, just like other types of fraud and cybercrime, friendly...

READ MORE >
Nearly Two-Thirds of Renters Highly Satisfied With Receiving Refunds Instantly
Nearly Two-Thirds of Renters Highly Satisfied With Receiving Refunds Instantly
December 28, 2023  |  Digital Payments

Just as digital options have gained popularity for paying rent directly from a bank account, the digitization of refunds has also gained momentum. In fact,...

READ MORE >
Security Concerns Limit Growth of Instant Payments for Rent-Related Refunds
Security Concerns Limit Growth of Instant Payments for Rent-Related Refunds
December 26, 2023  |  Real-Time Payments

Rental prices keep on rising year after year, and some rental contracts have been tightened by requiring larger deposits at the signing. To illustrate: since...

READ MORE >
Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscription Commerce

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

READ MORE >