digital innovation

What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

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Digital Stagnation Pressures UAE Merchant Growth
Digital Stagnation Pressures UAE Merchant Growth
May 13, 2024  |  VISA

In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust...

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Click-and-Mortar™ Shopping Expands by 49% In Brazil
Click-and-Mortar™ Shopping Expands by 49% In Brazil
April 19, 2024  |  VISA

Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...

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Why Europe Must End Its 30-Year Digital Winter to Ensure Its Long-Run Future
Why Europe Must End Its 30-Year Digital Winter to Ensure Its Long-Run Future
April 18, 2024  |  Opinion

In the last 30 years, Europe — defined here as the EU plus the U.K., Norway and Switzerland — has created few leading digital businesses...

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What Generation Z Wants From Their Bank
What Generation Z Wants From Their Bank
April 15, 2024  |  Banking

There are 69 million consumers in the U.S. who are between the ages of 12 and 27. They are described as the first digitally-native generation...

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New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
March 28, 2024  |  VISA

Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their...

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Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
Mind the Gap: Hiding Digital Features Costs UK Merchants Sales
March 20, 2024  |  VISA

Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...

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Report: 1 in 5 US Consumers Now Shop In-Store the Same Way They Shop Online
Report: 1 in 5 US Consumers Now Shop In-Store the Same Way They Shop Online
February 20, 2024  |  VISA

Click-and-Mortar™ experiences — where consumers use convenient digital features alongside in-store shopping — are changing retail in the United States. Consumers are beginning to adopt...

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Meet the Click-and-Mortar Shopper: The Fastest Growing Shopper Segment Worldwide
Meet the Click-and-Mortar Shopper: The Fastest Growing Shopper Segment Worldwide
February 20, 2024  |  VISA

Online and in-store shopping need not be separate, according to the consumer experience transforming the retail landscape: Click-and-Mortar™ shopping. Shoppers with a Click-and-Mortar™ approach use...

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