Global Digital Shopping Index

Mexican Consumers Seek More Payments Choice and Product Details
Mexican Consumers Seek More Payments Choice and Product Details
June 03, 2024  |  Retail

Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home....

READ MORE >
59% of UK Consumers Still Prefer to Buy Groceries In-Store
59% of UK Consumers Still Prefer to Buy Groceries In-Store
May 13, 2024  |  Retail

Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might...

READ MORE >
UK Store Closures Put Spotlight on Digital Shoppers
UK Store Closures Put Spotlight on Digital Shoppers
March 26, 2024  |  Retail

One of the U.K.’s oldest retailers, Marks and Spencer (M&S) announced last week it plans to shutter 110 stores during the next five years. This...

READ MORE >
Retailer Return Policies May Put Future Sales at Risk
Retailer Return Policies May Put Future Sales at Risk
June 13, 2023  |  Retail

Despite the shopping feature’s popularity, merchants keep tightening requirements for returns.  In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking...

READ MORE >
Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
January 30, 2023  |  Retail

For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. The findings of the 2023 Global Digital Shopping Index,...

READ MORE >
More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
January 25, 2023  |  Retail

Shoppers are not only blending digital features and payment methods to personalize their in-store experiences, they’re also gravitating to retailers that cater to this behavior....

READ MORE >
Mobile is King as Digital Payments Gain Ground in GCC
Mobile is King as Digital Payments Gain Ground in GCC
November 07, 2022  |  Mobile Payments

Between growing smartphone penetration, the proliferation of new FinTech solutions and a growing shift from cash to digital payments, the Gulf Cooperation Council (GCC) region...

READ MORE >
Digital Features Drive Global SMBs’ Digital Shift
Digital Features Drive Global SMBs’ Digital Shift
March 22, 2021  |  Merchant Innovation

The pandemic has hit small- to mid-sized businesses (SMBs) much harder than large chains, as the latter tend to have more cash reserves and more...

READ MORE >